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information about how Yahoo! uses this information. Gypsies Do It Better is in the process of changing our name to Retro Kitten Apparel. Please be patient for the next couple of months until we get everything transfered into our new name. Our Web Store will stay the same and can be reached either by typing in our new URL: www.RetroKittenApparel.com or our current URL www.GypsiesDoItBetter.com.
This section is for you, our customers and friends, to ensure you get the most pleasurable experience possible while visiting us. We list everything you need to know about Gypsies Do It Better here, and tell you how we run this joint so there are no hidden surprises, unexpected problems, misunderstandings, or reading between the lines. Please check this section every so often as policies change, concerns arise, and exciting changes take place and this is where you can read about it. If there are any issues or unanswered questions you have, please contact us via email at support@gypsiesdoitbetter.com, or via telephone @ Store: 1-805-473-1398 / Cel: 1-805-234-6159, and we will do our best to answer you right away, and ensure that it gets posted here. More contact information is listed at the bottom of this section. PS: We are now accepting barters/offers on most of our merchandise, and any respectable offer will be reviewed and responded to. Who knows, you just might get an even better deal so come on in doll and deal! *Please no ridiculous requests! We refuse to respond to any unreasonable offers so please do not waste your time or ours. Let's make this a pleasurable experiance for everyone! Thanks for shopping and please come again! We are proud to offer our customers Paypal, a free and secure, private online payment processing center, to process your payments. This way we can ensure our customers a safe and reliable transaction! YOU DO NOT NEED A PAYPAL ACCOUNT TO ORDER OUR MERCHANDISE. When you are finished adding all items to your virtual shopping cart, click on View Cart unless you are already in your cart (not literally, this isn't the kind of cart you can just climb into kiddies), follow these instructions: 1. FILL OUT ALL OF THE FIELDS (shipping address, phone number, email address, any coupon code you have), and hit the continue button at the bottom. If you have missed a required field you will be re-directed back to this page over and over until all information has been entered. 2. You will be directed to our secure payment processing site, Paypal, where you can log-into your Paypal account if you wish to use that account to pay for this transaction, or you can enter your personal credit card information by filling out the required fields on the left. If you have a Paypal account, but do not wish to use it to pay for this transaction, when Paypal detects you have an existing account, simply choose to continue without logging into your Paypal account. Then click on the review payment button at the bottom. 3. You will then be directed back to our Review Order page. After doing so, click on the "Send Order" button. 4. If your order went through properly, you will be looking at the Confirmation page now. If not, there was an error and your order and payment were not processed. Make sure you have the funds available, then either try again, or contact us and we can walk you through the process. If you do get the Confirmation page, you should also receive a Confirmation email. If you do not receive the email, contact us immediately to ensure your order was processed. Everyone is welcome to shop at Gypsies Do It Better! We ship worldwide via USPS and UPS! We ship Monday through Friday, excluding weekends and holidays. Due to our growing clientelle, please allow one week for in-house order processing before your order is shipped, as we are only a two man operation. Thanks for your patience! Tracking You will be sent a link in your Order Confirmation email, which will allow you to track the status of your order in-house. After your order is packaged and shipped, you can track your parcel via one of the following links: USPS, UPS, or Paypal. We utilize our local USPS (United States Postal Service) for most shipping needs as we have found it to be the most cost efficient and reliable way to ship our merchandise. However, in an effort to better serve you, we have integrated with UPS (United Parcel Service) and now offer 3 day delivery and Worldwide Express, which offers real time charges, tracking, and shipment updates. Some areas are currently unavailable for UPS. All terms, conditions, and amounts are subject to change without notice, at any time. Please note: We fully reserve the right not to ship to any unconfirmed Paypal addresses. If we are required to verify your address and payment information with the bank that issues your credit card, this will delay the processing of your order significantly. Gypsies Do It Better practices strict fraud prevention policies. If your order appears fraudulent, we will ask you to provide us with further verification of your credit card. *Note: An email response from you is not verification. We must have proof that you are the owner of the card before we will continue to process your order. Web stores like ours are vulnerable to chargeback’s from customers using credit cards fraudulently. For your protection, as well as ours, we may require that your order be shipped to your billing address if the items ordered are especially valuable, if an American Express card was used, or if a Post Office Box is listed as the shipping address. We reserve the right to refuse service or cancel any orders that appear suspicious or fraudulent at our discretion. All fraudulent transactions are investigated and prosecuted in accordance with the law. Again, we fully reserve the right not to ship to any unconfirmed Paypal addresses. Thank you in advance for your cooperation and understanding. Note about FPO/APO and P.O. Boxes: UPS does not offer service to APO/FPO addresses or P.O. Boxes - Please select USPS. All P.O. box and FPO/APO orders will ship via USPS no matter the delivery method selected at checkout. Orders exceeding $75 in value, large orders, and all orders purchased with American Express are shipped requiring signature confirmation - You will have to sign for your package. In addition, we reserve the right to send any packages via signature confirmation if we deem it necessary due to known issues with theft in certain neighborhoods or in large metropolitan areas. Shipping Times for Items Marked "Usually Ships in 2-3 Business Days" Priority Mail: 3 business days in-house processing + 2 to 3 days for delivery.
Express Mail: 2 business days in-house processing + 1 to 2 days for delivery. Priority International Mail: 3 business days in-house processing + 4 to 7 days for delivery.
Express International Mail: 3 business days in-house processing + 3 to 5 days for delivery. CLEARANCE ITEMS ARE NON-REFUNDABLE/NON-EXCHANGEABLE-ALL SALES FINAL! Please note that, due to most garments being used, there are bound to be flaws no matter how minute. However, we thoroughly inspect and describe to the best of our ability each item and any major flaws (i.e. missing buttons, tears, runs, broken zippers, etc.) in the "Product Description" section. However, it is impossible to see and describe every minor snag or loose hem. We post one or more photos that can be enlarged so you can inspect the garment as well, but keep in mind colors may differ on computer monitors. If an item does not have a particular measurement, photo angle, or is missing information important to you please inquire about any additional information necessary for a pleasurable transaction. We cannot authorize cash or shipping refunds unless the item has a major flaw outside of normal light wear that was not listed in the description of the item. Most Returns are due to fit issues. Please check the measurements listed, and consult our sizing guides before ordering. Some of our new items have an incorrect size listed on the tag, and that is how they wind up with us. The garment is not irregular, only a mis-sized tag. Therefore, we list measurements for you to check in the event that the size listed is incorrect so there are no problems. If you have any questions, don't hesitate to contact us. We're here to help! So if you have any questions at all please email us or call us directly at 805-234-6159 before making your purchase so hopefully we can avoid any potential problems. We want you to be super happy with every item you purchase from us. If you are not satisfied with an item you have purchased, you may return it within 14 business days of delivery for store credit. You have 3 days to request a return and 14 business days to return your item(s) for store credit. After 14 days, your return will be subject to a 20% restocking fee. Returns are not accepted after 20 days (exceptions made for international customers so please contact us regarding returns). Sorry, no refunds. Refunds are only given if we grossly mis-represent an item ordered, and shipping is also refunded in that event. We never accept lingerie returned for any reason! This includes hosiery, socks, panties, any boxed or packaged lingerie that includes a thong or g-string. However, corsets and waist cinchers are acceptable as long as they do not include a thong or g-string with the set. If you aren't sure about ordering lingerie, please ask so we both can have a pleasureable transaction. We carry some of the finest vintage lingerie in the U.S., and many Pin-up models have purchased some extraordinary pieces! Please allow up to 2 weeks for all returns to be processed. We will contact you within 2 weeks with your store credit information via a coupon code as noted above. If you haven't received an email within 2 weeks, check your bulk / spam folder. Please don't call or email requesting information about your return until after this 2 week period has passed. Store credit applies toward merchandise only, not shipping or Paypal fees. Original shipping charges and return shipping charges and new shipping charges will not be credited and are the responsibility of the customer. Therefore, please make any inquirements necessary before placing your order. *Prices are subject to change at any time. We do not honor promotional discounts after a sale is over. Please take advantage of our sales and promotions during their specified time frames. If you buy an item on sale, your discount savings does not apply toward future orders. Return Instructions Please request a return within 3 days of receiving your order via email or by phone for return authorization. Upon authorization for the return, you must return the item in the same condition as you received it (which will be judged at our discretion). The item must be in the same condition, unworn, with tags still attached (when applicable) in any original packaging, and with all paperwork, parts, manuals & accessories to ensure receipt of store credit. Incomplete returns will not be credited. Any item(s) returned as COD (Cash On Delivery) will be refused! Anything sent back after 20 days will be returned to the floor, and no credit will be extended. Pack the item securely. If returning footwear: Do not apply tape or labels directly to the shoe or otherwise damaging any garment or you will not receive credit. Include paperwork. Clearly indicate the item(s) you are returning and your reason for returning it. If your items come back without paperwork, we won't know who you are and you won't get credit. You are responsible for postage fees sending the item back to us. Send your package with tracking. We are not responsible for lost or damaged packages. Store Credit will be issued in the form of a coupon code which will be emailed to. The coupon code can't be combined with other sales, discounts, or coupons. Your store credit will be the value of the returned item minus any discount applied towards your original purchase (i.e sales prices will be credited as sale prices, but sales discounts will not be given toward new purchases). Shipping fees will be deducted from the store credit amount. Store credits are issued as one-time increments, if the total credit is under $30.00. You make break it up into two-time increments (two seperate orders) if your credit totals over $30, but you must request that prior to placing your first store credit order. Customs, duties, taxes, postage and other related charges are the sole responsibility of the customer and cannot be refunded. We will reimburse you for any postage (within reason) if an error occurred when filling your order. Send your returns, along with a copy of your original invoice, and any other relevant info, to: Gypsies Do It Better Returns Department 379 Alder St. Rear Unit Arroyo Grande CA 93420 (Note: This is a mailing address only; this is not where our warehouse is located. Please do not "stop by" if you are a local resident or visitor to the area as you will not find us here.) Authorized Cash Refunds In the event that we grossly miss-represent an item and you would like to return it, please contact us for authorization. If the return is authorized, we will send you a return shipping label at no cost to you, or refund you in the amount of the return label. Upon receipt of the item(s) in it's original condition (after inspection at our discretion), we will refund your money plus shipping and any applicable tax (for California, U.S. residents) via the payment method originally used to purchase the item. You may also choose to receive store credit, or exchange the item for an item of equal the amount originally paid, and we will ship it to you are our cost. In the event that we inadvertently ship you the wrong item, we will send you a return shipping label, or refund you the amount of a shipping label, so you can return the item to us. Upon receipt of the returned item in its original condition (we will inspect and decide at our discretion), we will ship you the correct item promptly at our expense. Our goal is to ensure a pleasurable shopping experience for all including us! Exchanges If you would like to exchange any item ordered, before it ships to you of equal value, we would be happy to do so. If you would like to exchange an item after your order ships, please follow our return policy noted above. If you believe you are going to receive store credit for an exchange/return, but you have your heart set on something in our store, please do not wait for the return/exchange process to complete. We usually only have one of each item or size and when its gone, its gone. The return/exchange process can take several days to complete and we can no longer hold items for longer than two hours. We promise you'll find another great item to spend that credit on! Our goal is to ensure a pleasurable shopping experience for all including us!
Any charge-backs to credit cards without communicating with us first are treated as fraudulent. All details, including original order form, username, IP addresses and access logs bearing members IP addresses and/or e-mail addresses and username will be forwarded to the issuing Credit Card Company (Fraud Division), F.B.I. (Credit Card Fraud Division) and all Credit Reference Agencies which will probably result in a query into members credit card payment habits. Credit Card Fraud is a serious crime and will not be tolerated. If we feel you have committed a crime during your transaction, or the transaction is fraudulent, we reserve the right to refuse to do business with you. We will report all fraudulent activity to the Police Department and as noted above. Gypsies Do It Better is proud to announce that we have started a Member's Club for our loyal customers! We appreciate all of you and you have made our first year unforgettable! We hope to be around for many years to come so we can continue to give you guys the best merchandise at low prices! So, for all of our loyal customers, we have started a "virtual punch card". After you place 8 orders with us, you will receive 50% off any one item of your choice, subject to availability, and we will ship it to you for free! That's right! 50% OFF ANY ONE ITEM (AS AVAILABLE) PLUS FREE SHIPPING! You do not need to sign anything, enter into a contract, or pay any fees. Membership is free and automatic after you place just one order with us. It's our way to say thank you. All you have to do is place your first order with Gypsies Do It Better and sign up for our newsletter then continue shopping at Gypsies Do It Better; keep track of how many orders you place; and, after you have placed your 8th order, email us and we will issue you a secret code, via email, which can be used on any one item available in our store! After you have chosen the item for which to use your discount, place the order as usual, and enter the secret code in the coupon field during checkout, and your discount will be applied along with free shipping. This offer is not good with any other offers, discounts, or promotions. Plus for all Gypsies Do It Better customers: Spread the word about us, and we will reward you! For any new customer placing their first order with us because of you, we will give you 50% off any one item of your choice, subject to availability. Just make sure that your friend mentions your name as a reference in the comments section during checkout, or in a separate email. After you have chosen the item for which to use your discount, place the order as usual, and enter the secret code in the coupon field during checkout, and your discount will be applied. This offer is not good with any other offers, discounts, or promotions. Sign up for our Mailing List to receive our newsletter along with secret sales and discount emails! It's simple really, just send us a quick email requesting to be added to our mailing list. That's it! Our newsletters will consist of the latest happenings at Gypsies Do It Better along with what's new and exciting in the scene! Maybe a great show, a local car show, new club, or hot news. Whatever it is it'll be worth reading. It's free and it's juicy so don't be the only one to miss out. *Don't forget to add us to your contacts so we don't wind up in your spam box. Unsubscribe to Mailing List/Newsletter If you want to unsubscribe, simply reply to any of our mailers with UNSUBSCRIBE in the Subject Line with your name in the body, or send us an email requesting to be unsubscribed. We would appreciate a reason, but it is not necessary and no questions will be asked. Gypsies Do It Better is a thrift shop not a consignment store, and we do not accept trade-ins for merchandise. We do, however, buy clothing, shoes, and accessories on occasion. 1. All merchandise must be in good condition (i.e. no broken zippers, missing buttons, rips, or repairs required, etc.). 2. All merchandise must meet strict criteria (i.e. brand, quality, demand, market, etc.) and ultimately whether we want it. 3. All merchandise must fit somewhere within the Alternative or Vintage style category (i.e. Vintage, Retro, Punk, Pin-up, Rockabilly, Psychobilly, Gothic, Skinhead, Mod, or any sub-group).
4. We reserve the right to refuse to do business with anyone at anytime, and the following prices are subject to change without notice. ADULTS Shirts/Tops/Vests: $3.00 Pants: $6.00 Dresses: $6.00 Jackets/Coats: $7.00 (unless long vintage then it's $10) Skirts: $3.00 Shorts: $2.00 Lingerie/Bathing Suits: $3.00 Belts: $2.00 Purses: $3.00 Shoes/Boots: $6.00-$10 (depending on brand/condition, etc)
Shirts/Tops/Vests: $2.00 Pants: $3.00 Dresses: $3.00 Jackets/Coats: $5 (unless vintage then it's $5) Skirts: $2.00 Shorts: $1.00 Shoes/Boots: $5-$7 (depending on brand/condition, etc)
Gift Certificates cannot be returned, exchanged, or refunded. All sales are final. Gypsies Do It Better an online Rockabilly Retro Vintage Punk and Pinup Thrift Boutique is putting together a Street Team of customers and fans to tell our tale! A Street team is: “a group of people who 'hit the streets' promoting a particular company, brand, or band. A modern version of a credible "cool" field marketer promoting a company for free [I offer a point system for free merchandise] with the ability to create hype for that company through credible peer-to-peer interactions and viral word-of-mouth influence in their communities. Usually, a street team is formed by a loyal fan base who can get into key markets through strong street hype and "street-cred", and try to get on the local radio stations through hype/word-of-mouth.” • Gypsies Do It Better (GDIB) Street Teamers: I am putting together a street team consisting of cats of all ages ranging from teens to geriatrics! Anyone with a strong influence over their peers, and whom are looked to for what's hot, what's next, or where to get what are welcome to apply! Members must be enthusiastic, professional, articulate, friendly, honest, respectful, and up-to-date on GDIB inventory, events, and information. I am looking for a credible street team in order to promote my store and make it more visible through word-of-mouth, blogging, bulletins, flyers, stickers, business cards, models, and friends. GDIB has a lot to offer and we need to get the word out! GDIB's street team members must be willing to work hard at getting people into my store (onto my website) and buying merchandise. GDIB WILL NOT BE ASSOCIATED WITH, NOR WILL GDIB TOLERATE ANY ILLEGAL ACTIONS UNDER ANY CIRCUMSTANCES! You will be banned from the street team if anyone is caught doing anything illegal, harmful, distasteful, or otherwise while promoting GDIB! I retain the right to take away your membership at anytime. This is not a job, and you are not an employee of GDIB. GDIB's street team is comprised of fans who become members like any club and who volunteer their time to promote GDIB. However, you will be rewarded for your promotional efforts, especially for any sales GDIB generates on your behalf, via a point system as noted below. One great perk of being a GDIB street team member is that it isn't all work and no play. I want my street team promoting at punk shows, car shows, roller derbies, clubs, concerts, and anywhere punks, rockabillys, goths, and alternative cats gather. This is a great opportunity to meet new friends and have lots of fun! The concept is a group of street team members dedicated to promoting GDIB while enjoying themselves. Street teams will work together inside and outside of their homes. Promotion is unlimited as far as where to promote GDIB: at school, your job, at shows, hanging out, while walking down the boulevard, under a bridge, online, in line wherever you see someone you think might enjoy GDIB gear! Usually street teams are unpaid fans, but I offer free clothes on a point system. • Street Team Point System: I maintain a charted point system for each street team member. As you earn points, you will be able to “buy” merchandise from GDIB with your points. Points are assigned to an individual for a particular action - the better the action (such as a sale for me) the more points you earn. Each applicant will receive points per actions list. Points can be used at GDIB anytime for any item. They don’t go away, unless you “spend” em. If you want to save your points to buy something later, go ahead. If your points are “burnin a hole in your pocket”, and you want to spend em as soon as you get em, go ahead (I have $1 items in my clearance section). It’s up to you! However, you must have the points to use em. There is no “credit” given, and you cannot put something “on hold” until you earn enough points.
Street team members will meet once a month to discuss campaign strategies, explore ways to create peer influence, elevate sales, share stories and ideas, and generally catch up, straighten out kinks, and discuss what’s been happening or coming up. I have a warehouse sale two or more times a year when I need to move out the old and stale to make room for the new and tasty. If you want to volunteer your time to help me set up, conduct, surveillance, and put away for these sales you will earn points.
• Place stickers and posters up in your communities (nowhere that would be considered illegal) • Bring friends to the GDIB website • Convince friends to buy GDIB merchandise • Phone your local radio stations for a chance to plug GDIB (but not excessively). You mustn’t be annoying! • Bring business cards, stickers, etc. into clubs, concerts, shows, events where punks gather, and pass em out • Put up flyers (again, nowhere illegal) • Post to forums, blogs, and bulletin boards online • Maintain zines or websites either created by GDIB or by you dedicated to Gypsies Do It Better If you have a suggestion for marketing, please get authorization from me before you do anything other than the above. Most likely I will be excited about the new idea, but sometimes I might decline. Also, I am an artist and love to meet new artists! If you are an artist and think you could create a great flyer, poster, picture, or ad about GDIB please feel free to do so. You can submit it to me via the email address below, and, if it isn't too explicit, I will post it on GDIB! To apply for street team membership, please email me at lindsay@gypsiesdoitbetter.com and tell me why you would be an asset to the GDIB Street Team. I will respond to all inquiries within 48 hours! Good luck! Lindsay Dominguez - Owner of GDIB lindsay@gypsiesdoitbetter.com 805-473-1398. Your privacy is very important. To better protect your privacy, the following notice explains the information collected, how it is used, and how to contact Gypsies Do It Better if you have any concerns. Gypsies Do It Better Privacy Policy
Information Collection & Use If we decide to change our privacy policy, we will post those changes to this privacy statement so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here by updating the date below. Customer Service is available Monday-Friday 10 a.m. - 6 p.m. Pacific Standard Time. You can leave a message or email us at anytime or during off hours and we will get back to you as soon as possible, or during our normal business hours. We try to be available for ordering inquiries 24-7, but we have to sleep sometime, and, due to frequent business trips, vending gigs, and, of course, punk shows, we may not be available. Contact Information: Gypsies Do It Better Support: support@gypsiesdoitbetter.com
Store: 1-805-473-1398 / Cel: 1-805-234-6159 |
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